Refund Policy
Refund & Return Policy
At Emirates Cart, your satisfaction is our top priority.
Return Window
You may request a return within 7 days of receiving your order.
Conditions for Return
- ✅ Item must be unused and in original packaging
- ✅ Item must not be damaged by the customer
- ✅ Proof of purchase required
Non-Returnable Items
- ❌ Sale or clearance items
- ❌ Personal hygiene products
- ❌ Customized or personalized items
Damaged or Wrong Items
If you received a damaged or wrong item, contact us within 48 hours via email with a photo. We will send a replacement or issue a full refund immediately.
COD Orders Refund
Refunds for COD orders are processed via bank transfer within 5–7 business days after we receive the returned item.
How to Request a Return
Email us at shopifyearner1@gmail.com with your order number and reason for return. Our team will guide you.
Shipping Costs
Return shipping is the customer's responsibility unless the item was damaged or incorrect.